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Terms of use

1. Scope

These terms apply to the use of the Murić Trans website and its online reservation service. The journey itself is also governed by the Booking and Cancellation Terms. By using the website you accept these terms.

2. Online reservations

You can reserve seats on scheduled lines free of charge. Nothing is paid online: a reservation is not a ticket. You buy the ticket when you board.

Timetables, prices and seat availability come live from the reservation system. We aim to keep them accurate; the details in your booking confirmation are binding.

3. Accurate details

When booking, enter the passengers' correct names (as in their travel documents) and a phone number on which you can be reached. We may cancel reservations made with invented or someone else's details.

4. Prohibited use

You may not:

  • reserve or block seats without intending to travel,
  • scrape data from the website or burden it with automated requests,
  • try to bypass security measures or disrupt the website,
  • send unsolicited or abusive messages through the contact form.

In case of misuse we may restrict access and cancel related reservations.

5. Copyright

Texts, photographs of the coaches and the “Murić Trans” logo belong to Murić Trans. They may not be copied or used without written permission, except for private, non-commercial sharing of a link to the website.

6. Availability and liability

We work to keep the website and reservations running, but can't guarantee constant availability (e.g. maintenance or provider outages). If online booking isn't working, please book by phone.

We are liable for damage arising from use of the website as provided by law; liability for intent and gross negligence and mandatory consumer rights remain unaffected.

7. Links to other services

The website links to Google Maps, WhatsApp and Facebook. Their providers are responsible for their content and data processing.

8. Governing law and jurisdiction

The law of Bosnia and Herzegovina applies. Disputes are decided by the competent court in Velika Kladuša. Consumers resident in the EU keep the protection of the mandatory rules of their country and the right to sue where they live.

9. Changes

We may change these terms. A reservation is governed by the terms published when it was made.